Institutions that provide tertiary healthcare must make deliberate efforts to set up efficient governance systems that actively solicit the opinions of senior consultants and experts.
This will aid in the development of institutional plans and operational policies for the provision of high-quality healthcare to their clientele.
The decision-maker, Professor Otchere Addai-Mensah, Chief Executive of the Komfo Anokye Teaching Hospital (KATH) in Kumasi, stressed the significance of teaching hospitals and other tertiary healthcare institutions maximising the expertise of their specialists to enhance tertiary healthcare services.
At the hospital's first consultative session for its management team, Senior Specialists, and Consultants, Prof. Addai-Mensah gave a speech.
Driving a customer-centric approach to healthcare delivery at KATH was the theme.